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Frequently Asked Questions
Product Questions
Our wood sunglasses are crafted from high-quality, durable wood and have strength comparable to traditional sunglasses materials.
We use two different wood species on each pair for two reasons:
- It provides a unique look with contrasting wood colors and grain patterns.
- It provides additional strength to the temples, allowing your wood sunglasses to last longer than our competitors.
Yes, our sunglasses come with polarized lenses. This feature helps reduce glare, enhances visibility, and provides more comfortable and clear vision.
Yes, we prioritize sustainability. Our wood sunglasses are crafted using responsibly sourced materials, and our production processes aim to minimize environmental impact.
We use a variety of high-quality woods, including bamboo, ebony, walnut, and zebra. Each wood type has unique characteristics that contribute to the overall design.
Store Questions
We offer a full 30-Day Money Back Guarantee. You can return your item for any reason as long as it is in like new condition and shows no sign of use. To initiate a return please visit our Contact Us page and fill out the form.
We absolutely stand behind our product craftsmanship. We offer a 1-year craftsmanship warranty on our sunglasses frames, temples, and lenses. If something goes wrong with any of these parts due to an issue during manufacturing or in the material, we will make it right. Please visit our Contact Us page to make a craftsmanship warranty claim.
We ship all of our products out within two days of payment confirmation. All products ship free of charge from New York, NY and will be delivered via the United States Postal Service. Shipping times will vary based on the time of year but you should receive your product between 3-5 business days after you receive a tracking number.
We only ship to the United States and Canada at this time.
We are a small company located in the SoHo neighborhood in Manhattan New York.
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